12 Months Associate Service Engineer Internship

Branża

Inne

Nazwa stanowiska

12 Months Associate Service Engineer Internship

Rodzaj pracy

staż/praktyki płatne

Ilość miejsc pracy

5

Ilość godzin w tygodniu

20

Opis firmy

The Host Company This company is a global pioneer in the use of web-based solutions for digital pathology. Specialising in image management and the rapid analysis of tumor tissue, the company provides innovative software for use in drug discovery research, clinical sectors, biomarker analysis and education. Role The Service Department is looking for somebody to assist with the internal IT systems, first line customer support for the company’s products and enhancement of QA automated testing. You will be reporting directly to the Service Manager.

Zakres obowiązków

Providing a first class level of service and support to all customers via email, ticket or telephone support for both hosted and deployed customers.  Assisting with updating website content inside the company’s content management system.  Setting up computer systems (both hardware and software) internally and on customer sites.  Identifying possible causes of breakdown of systems and/or hardware.  Providing technical support for both hardware and software for the company’s staff.  Support, document and backup all internal IT systems.  Storage of master copies of software; backing up master copies where appropriate; keeping master copies of all relevant literature regarding software.  Maintenance of hardware and cables.  Ensuring that all IT suites are fully functional, tidy and are organised and maintained in a safe working condition.  Working with the QA team on enhancing the automated testing platform.  Any other reasonable duties as required by Management.

Wymagania

Essential:  Working knowledge of Microsoft Windows operating systems (server & desktop) and Microsoft Office.  Ability to liaise and communicate with external customers in a clear and professional manner.  Working knowledge of Microsoft Windows operating systems and Microsoft Office.  Be able to pay attention to detail.  Excellent verbal and written communication skills.  Strong troubleshooting and customer service skills.  Team player.  Excellent analytical skills. Desirable:  Experience with automated testing frameworks  Ability to create scripts for automated testing  Experience of Linux system administration  Experience with MySQL  Experience working in an agile environment Experience with VMWare solutions  Experience in technical document writing

Oferujemy/Warunki zatrudnienia

BENEFITS: ESPA is free for students. Accommodation, utility bills, TV Licence, Internet Access and UK commuter travel to the place of work will be paid for by the host company. This will be sourced and managed on your behalf by ESPA. These benefits have an approximate value of 600-700€ per month. There is no salary over and above the benefits offered, unless specifically stated. To know more, please visit: www.espauk.com

Oferta dla osoby niepełnosprawnej

Nie

Klauzula o danych osobowych

"Wyrażam zgodę na przetwarzanie przez Studenckie Centrum Kariery moich danych osobowych, dla potrzeb niezbędnych do realizacji obecnego i przyszłych procesów rekrutacyjnych przeprowadzanych przez W/W podmiot (zgodnie z Ustawa z dn. 29 08 1997 roku o Ochronie Danych Osobowych Dz. Ust. Nr 133 poz. 883 z późn. zm.). Powyższa zgoda dotyczy również załączonych przeze mnie ewentualnych dodatkowych dokumentów (CV, referencje, etc.). Wyrażenie zgody jest dobrowolne. Zgoda może być wycofana pisemnie w każdym czasie. Oświadczam, że zostałem/-am poinformowany/-ao prawie dostępu do treści moich danych osobowych oraz ich poprawiania i aktualizowania."

12 Months Associate Service Engineer Internship

Sposób aplikacji

STEP 1) Please, register with us at http://www.espauk.com/students/register-with-us STEP 2) Please, send an email to [email protected] with the reference code PATSE2605 attaching your CV as a pdf file. A cover letter is always helpful.

Kontakt do osoby rekrutującej

[email protected]