Customer Service Specialist – German Speaker

Branża

Obsługa klienta / Call Center

Nazwa stanowiska

Customer Service Specialist - German Speaker

Rodzaj pracy

praca stała

Ilość miejsc pracy

2

Ilość godzin w tygodniu

40

Opis firmy

Azimo has grown rapidly, receiving a substantial amount of media coverage and recognition and investment, building its customer base. To facilitate this growth we are building an energetic team of full time talented and flexible individuals to help us make it happen. If you’d love to join our incredible team, but you’re unable to join us full time? No problem, we are also considering applications from people who'd like to do some weekend work, if that suits you, please get in touch!

Zakres obowiązków

We are looking for 2 candidates who speak fluent German to join our fantastic Customer Service Team team based in a brand new office in Krakow. With the business growing it is imperative that we get the right people into the business to help us drive forward. We will want you to do the following (and probably some other things on top of that too!): Provide excellent customer service via phone and email Troubleshoot and work with the Operations team to resolve customer issues Convert new customers coming in via inbound calls, emails and social media channels Proactively represent Azimo online & on social media Work towards improving our digital products and our portfolio of partner companies Acquire Azimo fans!

Wymagania

Skills & Experience required Fluent in German, additional languages a bonus. A people person, happy to talk to customers and win them over Degree-level education Computer literate Customer focused, flexible and able to think outside of the box Excellent written and telephone manner Skills & Experience preferred Experience of working across countries 1-2 years work experience in a customer facing role Copyediting skills Individual Self-starter who is happy to work in a fast-moving, entrepreneurial environment, and take responsibility for getting things done with minimal supervision Credible communicator with internal and external stakeholders and partners A good team player: someone who sees work as more than a job, wants to have fun, get involved and be part of something exciting Persistent, able to work under pressure and to deadlines

Oferujemy/Warunki zatrudnienia

Working in one of the hottest FinTech Startups in Europe Competitive salary, discretionary bonus, and share options Your Birthday off! Work from home on a Friday Private Medical Healthcare Use of MacBook Air / Pro Weekly team lunch Office snacks and lots of coffee! To work in a truly special team – we believe in what we do!

Oferta dla osoby niepełnosprawnej

Nie

Klauzula o danych osobowych

"Wyrażam zgodę na przetwarzanie przez Studenckie Centrum Kariery moich danych osobowych, dla potrzeb niezbędnych do realizacji obecnego i przyszłych procesów rekrutacyjnych przeprowadzanych przez W/W podmiot (zgodnie z Ustawa z dn. 29 08 1997 roku o Ochronie Danych Osobowych Dz. Ust. Nr 133 poz. 883 z późn. zm.). Powyższa zgoda dotyczy również załączonych przeze mnie ewentualnych dodatkowych dokumentów (CV, referencje, etc.). Wyrażenie zgody jest dobrowolne. Zgoda może być wycofana pisemnie w każdym czasie. Oświadczam, że zostałem/-am poinformowany/-ao prawie dostępu do treści moich danych osobowych oraz ich poprawiania i aktualizowania."

Customer Service Specialist – German Speaker

Sposób aplikacji

rozmowa

Kontakt do osoby rekrutującej

Należy skontaktować się z biurem karier pod nr telefonu 123 456 789